Services Examination: Lucidea

January 30, 2020

As I was catching up on the latest #MuseumEdChat conversation on Twitter, I came across a tweet from a collections management software company called Lucidea. They shared a blog post on museum funding and what phrases should not be used, and I decided to take a closer look at what Lucidea offers. I decided to take a closer look at this service to find out more about it. At first glance, I saw that they offer a lot of options for varying organizations not just museums. I really appreciate there is a lot of support in learning how each system works through talking directly with experts and webinars. It is worth looking into if you are searching for a collections management software for your museum or organization. The following information is what I learned about Lucidea and the opportunities they offer.

According to their website, Lucidea provides products that help clients redefine how knowledge is shared with applications and business process expertise empowering organizations to easily collect, organize, and leverage important knowledge assets.  They also stated that

Everything we offer our clients embodies one or more of the following: access; discovery; independence; integration; security, or partnership. Results for our clients include higher employee productivity, lower operational costs and increased customer satisfaction.

Their software solutions help make it easy to collect, organize and exchange information through one venue, from anywhere, at any time. Lucidea offers five systems that would appeal to the needs of varying organizations with varying options to choose from within each system: Integrated Library Systems, Knowledge Management Systems, Museum Collections Management Software, Archives Collections Management Software, and Digital Resource Management.

The Integrated Library Systems has innovative applications for libraries, with integrated access, purpose-built workflows and immediate return on investment (ROI). Also, their integrated library systems for libraries large and small offer innovations in web-based technology and integration, powerful information access and discovery capabilities, as well as unprecedented flexibility and independence with exceptional value. Lucidea offers two solutions in the Integrated Library Systems called SydneyEnterprise and GeniePlus. The difference between the two solutions is that SydneyEnterprise is built for large, multinational or multi-branch libraries and GeniePlus has the Integrated Libraries Systems essentials for agile libraries.

The Knowledge Management Systems is designed to unlock knowledge silos and make information assets searchable, social, and available anywhere, any time. Lucidea’s applications in the Knowledge Management Systems provide a single authoritative venue for managing, finding and sharing knowledge no matter where it resides, and users can instantly connect people with information to spend less time searching and more time engaging with knowledge. Unlike the Integrated Library Systems, there are three solutions available for this system new users can choose from which are Presto (with web-based and social knowledge management), DB/TextWorks (flexible text base knowledge management), and LawPort (law firm knowledge management, legal portals and intranets).

Meanwhile, the Museum Collections Management Software is designed for museums and galleries, large or small, and offers comprehensive collections management tools which takes users further with community curation/co-curation, a dynamic online presence, full multimedia support, and streamlined workflows. The solution available from the Museum Collections Management Software is called Argus which according to their website is built to enhance curation, and to significantly expand outreach and access via the Web, enriching the experience for both in-person and virtual visitors. Argus is a fully web-based that enables you to easily offer public portal access to objects and exhibits and to provide more in-depth documentation about each artifact as well as delivering content in context.

Archives Collections Management Software, like the Museum Collections Management Software, helps connect researchers and visitors with materials and memories preserved. This software is built for archives large or small, and it is flexible, extensible, and always up-to-date. There are three solutions for this software called the CuadraSTAR SKCA (for integrated and efficient archives), Eloquent Archives (for public-facing and dynamic archives), and ArchivEra (for larger innovative archives).

The last one is the Digital Resource Management which is a system designed to efficiently manage online resource portfolio and support evidence-based decision making. Also, users can track usage patterns, expose content gaps, justify resource expenditures, and make evidence-based decisions. The DRM also has two solutions: the LookUp Precision (designed for online resource administrators) and Eloquent Records Management (designed for records managers).

If you would like to learn more, I included the link to the website below.

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