Halloween in the Museums 2020

October 23, 2020

I decided to write a bonus post to share some examples of activities museums are doing for Halloween during this pandemic. While Halloween will look different this year, there are ways to still celebrate while being safe. Museums, whether the experience is virtual or in person, are a great example of resources on what to do this Halloween season. Each one on the list I have complied below includes a link with more information about each of these museums and events. Also, each listing that has in-person gatherings include safety guidelines to protect one another while participating in the events.

The following list includes:

Children’s Museum of New Hampshire: They have both Halloween kits for pick up and a virtual experience combining the fun of Halloween and science.

New York State Museum: New York State Museum’s Halloween Spooktacular is a series of free virtual experiences featuring storytelling, craft demos, science, and a close-up look at the Museum’s costume collections.

Litchfield Historical Society: There is an event called Scarecrows in the Meadow in which families can socially distant walk through displays of scarecrows while enjoying games and self-guided crafts. The event is ongoing until October 31st.

Queens County Farm Museum: There are a number of events occurring at this museum including Halloween on the Farm which is family friendly includes admission to the Amazing Maize Maze, hayrides, kids crafts at the Con Edison Ecology booth and trick-or-treating with the farm animals.

Norwalk Historical Society: This virtual event is a fundraiser that is selling tickets, $10 per household, for the movie Haunting at Mill Hill. Once the tickets are purchased, the movie link will be sent to the email used to purchase the tickets.

New York Botanical Garden: The Great Pumpkin Path, October 3 – November 1, 2020, 10 a.m.–6 p.m.

Mount Vernon Fall Harvest Festival: If you are in the area, there is a harvest festival at George Washington’s home, Mount Vernon. October 24-25, 2020.

Green-Wood Cemetery: The cemetery is celebrating Día de Los Muertos starting on October 23rd, and a community altar will be installed in the Historic Chapel.

This is not a complete list. I hope this list will be a starting point for anyone looking for something to do this Halloween. If you know of other museums doing virtual and/or in-person events for Halloween, please share in the comments.

I have also included a link to the post I wrote last year which includes the history of Halloween here: The History of Halloween and How Museums Celebrate

What are your plans for Halloween this year?

Reflections on Museum Education Since COVID Arrived in the United States Part 1

August 20, 2020

It has been at least six months since the United States was on lockdown due to the pandemic, and there has been a lot of changes that have occurred especially within the museum field. Usually I would write a reflection about the museum field in the past year in December however I decided to share my reflections on museum education to describe what I have seen that is happening in the field. Throughout the months I have been writing about how the museum field responded to the pandemic. For instance, I wrote “Museums Offering Virtual Experiences during the Pandemic” which focused on how more museums are developing virtual programs and engaging with communities in the virtual realm.

There were other posts that also described how museums handled the news of the pandemic and professional development programs that are moved online. In “What Kind of Learning Are We Doing? The State of our Education during the Pandemic”, I shared information I learned in an AASLH program about how museums should also help the communities cope with the drastic changes the pandemic has brought not just focus on providing education programs. I also attended a number of professional development programs that were moved to the online platform such as the New York Museum Educators Roundtable (NYCMER) conference and the American Alliance of Museums (AAM) conference. I included a few links to the posts and relevant pages of blog posts in the list below. As the pandemic continues, it is important to also take a moment to reflect and practice self-care before continuing to do any work before being quarantined and overworking burns us out.

Another inspiration for this blog post was Joan Baldwin’s post on Leadership Matters called “The Museum Crisis: Does Reflection Help?” Baldwin’s post described the importance of pausing and reflecting on one’s work in leadership and museums. She pointed out that

A reflective practice allows us to avoid making the same mistakes again and again. It asks us to acknowledge where we went off course, imagine a second chance and aspire to a better outcome. Okay, so why does any of that matter when, if there is a resurgence of COVID, your museum may close? Organizationally, it may not matter. But if you’re lucky enough to serve a museum or heritage organization that is open and weathering the COVID/post-George Floyd storm, then reflection, both personal and organizational, will help you emerge from the same old place, doing the same old thing, just well enough.

When the pandemic reached the United States, the Three Village Historical Society closed its physical location and continued its operations from each person’s homes. The Education Committee, myself included, met with one another through Zoom to plan the next steps in running education programs. In each meeting we had, we planned virtual programs that were both inspired by existing programs that we usually implement in person and by programs we have learned about that we adapted to teach Three Village history. As we face the upcoming fall season, it is important that we also reflect on how we will proceed to help schools as they make decisions on re-opening their doors at the capacity they chose to start the new school year.

During these months, I was asked to present at an online forum for the Museums Galleries Scotland called “Moving Forward with Learning and Engagement: re-connecting, adapting and collaboration during and post lock-down” to share the perspective of Looking Back, Moving Forward in Museum Education and participate in the group discussion answering questions such as How can we sustain and build on the connections we have made during lock down?

I am grateful for each experience I have had especially during these hard times, and while it is hard to stay motivated in the pandemic there is a way to help ourselves with mental health and general wellbeing. Reflection could help in addition to many self-care practices.

Link:

How are Museums Dealing with the Coronavirus?

Museums Offering Virtual Experiences during the Pandemic

COVID-19 Blog Posts

Professional Development

The Museum Crisis: Does Reflection Help?:

https://leadershipmatters1213.wordpress.com/2020/08/10/the-museum-crisis-does-reflection-help/

Charging Admission to Museums during this Pandemic: A Discussion

August 13, 2020

As some museums are either considering or planning to reopen their doors, there is some discussion about charging admission to visit both virtually and in-person. The pandemic has caused numerous financial hardships for many people, museums, nonprofits, theaters, stores, et. cetera. Museums charging admission is not a new topic in the field, but it has especially been relevant within the last months as museums consider re-opening their doors. In order to figure out how to keep museums running financially, museum professionals have been talking about whether or not to charge admission for some virtual experiences.

A conclusive answer for all museums would be hard to reach since each museum have their own budgets and their own limitations, and the pandemic created even more limitations for museums. In the blog post I wrote a couple of years ago What We Can Do About Admission Fees to Our Museums? I pointed out that

Many museums have different admission policies based on their operation budgets and funding they may or may not receive from donors and sometimes the government. The decision on what the admission prices to museums is not an easy one to make. Many museum professionals and visitors debate over what would be an appropriate amount to pay admission to museums.

With the pandemic continuing to financially effect museums among other recreational, educational, and businesses, the previous statement I made in that post is still true now but with more things to consider. It is not only museums, schools, businesses, et. cetera that are struggling but families and individuals are also struggling, and for many spending money on trips to museums (that have re-opened their physical sites to certain extents) is not a priority.

Museums are considering varying options to address the admissions issue. The Three Village Historical Society in East Setauket, New York, for instance, decided on suggested donations for their virtual events. One museum in Germany decided to do an experiment with a different way of charging admissions. In the post shared on the American Alliance of Museums website, they shared information from the experiment by the Weserburg Museum of Modern Art in Bremen, Germany when they decided to change their admission policy to a “pay as you stay” model; there were two test phases that occurred in December 2019 and March 2020 when visitors paid one Euro per ten minutes, and in their results they revealed that while changing the admission to exist prices was a challenge the efforts had exceeded their expectations. Some of their findings include

The results of our experiment show that this pricing approach, which so far only existed in theory, not only worked in museum practice, but produced positive results. We must, of course, gather more data to understand the effects better, and it is in no way obvious that the system would work in other museums. It is also unclear what the effects would be in the long run. Available studies suggest that prices are rarely the decisive factor in the decision about whether or not to visit the arts, at least in Europe. We must also assume that the promotional effects wear off over time. But even if it is only a minor contribution – if a novel pricing model such as this can support our mission to be accessible, visitor oriented and open to new audiences, we should not leave this stone unturned.

When I read the article, I thought that “pay as you stay” model is an interesting option that museum professionals should examine to see if it would work for their museums. Since the United States especially has many museums of varying types, sizes (physical and budget), et. cetera, one model would not work for all of them. Colleen Dilenschneider released some information on her study on admissions to cultural institutions in the post Still Worth It? Admission Cost During the Pandemic for Cultural Entities (DATA). In the post, Dilenschneider pointed out a few things, including but not limited to, that people believe cultural entities are not less worthy of admission costs and that leaders should take a thoughtful approach to the decisions that need to be made about admissions rather than a reactive action. She also described value-for-cost perceptions which is a metric to help professionals understand how much perceptual value derived from an experience relative to its admission price unique to their institutions. For instance, the data informs three conditions as perceptions are being examined keeping data factors in mind:

Value of 100 = Optimally priced. This is the goal! This value means that the organization is priced and perceived such that the cost is not a significant barrier to engagement… while also not leaving money on the table!

Value less than 100 = Value disadvantaged. The lower the value, the proportionately greater the potential barrier to attendance the price point poses. For some organizations, this also represents an opportunity to improve the experience so it’s perceived as more worthy of one’s time and money.

Value greater than 100 = Value advantaged. The higher the value, the more money the organization proportionately risks “leaving on the table.” People would pay more for this experience without it jeopardizing attendance numbers.

In the end, the decision to charge admission is what all museums face but factors such as budgets and funding influences their decision to charge or not charge admission.

I recommend taking a closer look at the resources I mentioned in the list below.

What are your views on admissions to museums, cultural institutions, et. cetera during this pandemic (either virtually, in-person, or a hybrid)?

Links:

“Pay As You Stay” – an alternative pricing model for museums?

What Can We Do About Admission Fees to Our Museums?

Three Village Historical Society

Still Worth It? Admission Cost During the Pandemic for Cultural Entities (DATA)

How Museums Can Generate Revenue Through Digital Content and Virtual Experiences

Museum Leadership: The People Matter

July 16, 2020

While museums are facing the pandemic, whether or not to re-open their physical doors, and anti-racism movements, museum leadership has been brought into question on how leadership could evolve to have a more people-centered focus. Earlier this week I came across the post on Leadership Matters called “Flat Hierarchies versus the Corner Office But What Matters is People”, written by Joan Baldwin, on the state of museum leadership during this pandemic and the rise of anti-racism movements. This post made me reflect on my experiences as a leader and on my previous thoughts on museum leadership expressed in the blog.

According to the Leadership Matters post, the COVID-19 pandemic and anti-racism movements exposed a lot of inequities that exist in the United States and in the museum field recent events led many to call for a new kind of leadership that is less paternalistic and hierarchical, more collaborative. In other words, museum professionals are looking for different ways to lead in the museum that does not support inequity, low pay for front-line staff, corruption, et. cetera. Baldwin raised a number of questions in address of this call:

But what does less hierarchical really look like? What if there is no leader, just a leadership team? Sounds great, right? Everybody plays to their strengths and happily gets the work done. But what happens in a crisis when decisions must be made quickly? What if the team can’t come to consensus? Or what if other members of the staff quickly learn to play one member of the leadership team against another to ensure decisions go their way?

Leadership has a number of considerations when faced with fast decision-making opportunities especially during a pandemic we all continue to face at the time of this blog post. The system of leadership looks different for each museum, institution, and non-profit organization, and no one answer can address all concerns each one has when figuring out how to lead. To determine the answers for questions like the ones posed above, if they are looking to change their approach to leadership, each institution and non-profit should examine what their own needs are before considering any change.

In addition to considering how to answer leadership questions, museums need to be reminded of not just who they serve but who is a part of the team within the museum walls. Baldwin pointed out that to be a museum leader is to also be a people person. In other words, she stated:

It means being someone who understands it’s not about you or about the content that brought you to the field in the beginning, but instead about the team you lead, and the people and careers you nurture. The absence of leaders who actually care about staff creates institutions where bullying is rife, where hot-shot attorneys are hired to defeat unionization, where sexually harassed women are told to go work things out with their co-workers is a horrific and bothersome bi-product of this absence of leadership.

Understanding that museums are run by people who are human with limitations is a significant part of being a leader, and based on the number of cases that have been shared on how front-line staff have been treated it seems that many museums have forgotten this fact. As well as remembering my experience in the museum field, this section of the post reminded me of an early experience I had as a leader, and while it was not in the museum field this experience had taught me the importance of being a people person in the leadership role.

One of my first experiences in a leadership role was back in high school thirteen years ago as a color guard captain. The high school color guard team was a small group with more seniors than other grade levels. By the time I was a senior in high school, one of the members in the same graduating class forcibly took over the captain position; she utilized the position to not listen to any input from myself and other seniors, and other color guard members, and focused on executing her own ideas. Her actions in the leadership role, including insulting and bullying members, led to many color guard members to leave. When she left the high school, I took over the role of color guard captain and worked towards salvaging the team by listening to remaining members on not only their needs but the ideas they had on making the routines better; some of the members that originally left returned to the team. During my experience as color guard captain, I understood the importance of group input since it not only opened my mind to other possibilities for creating color guard routines and remembering their needs as individuals and students, but I also recognized them as future leaders who will be carrying the torch once I graduated. The leadership experience that I have both witnessed and practiced myself had an impact on me ever since. I sought to continue my approach to leadership as a way to not only open myself up to growth but to help foster future generations of leaders move the museum field forward.

Since then I have learned about more responsibilities and considerations leaders face in the workplace to create a strong connection within the communities they serve. In addition to having a connection with the community, leadership needs to be practiced in order to learn how to be a more effective leader. This is especially true in the museum field. In my blog post, “Museum Leadership: What We Need To Do To Develop Our Skills in the Museum Field”,

There is a difference between having the knowledge and actually practicing this knowledge. If museum professionals are under the impression that there are only certain professionals that can exhibit their leadership skills, then we would be hindering our museum professionals and future professionals’ potential. We need to show museum professionals at all levels how leadership skills benefit all of them within the organization. Our field right now is working towards improving the museum workplace throughout the field but there are still issues we need to work through to untangle this web.

When museum leaders practice their skills, they are able to develop the skills they need to connect with other people and evolve as leaders for the future of museums. If museum leaders cannot connect with their staff, volunteers, and board members, then they would be less inspired to be open with their leaders on not only ideas that may help museums move forward but also on their needs as individuals.

To learn more about the Leadership Matters post, check out the link below.  

What is your opinion on leadership? Can museums figure out a way to have effective leadership that have their staff’s best interest in mind?  

Links:

Flat Hierarchies versus the Corner Office But What Matters is People

Museum Leadership: What We Need To Do To Develop Our Skills in the Museum Field

Where You Lead, I Will Follow: The Importance of the Leader-Follower Relationship in Museums

Museums: What Will Happen When We All Re-Open?

June 25, 2020

While many museums are figuring out whether or not to re-open their doors, there are some museums that have decided to re-open their doors with limited capacity. Not all museums plan to re-open their physical sites due to varying reasons relating to but not limited to state regulations put in place. The most important consideration museums should keep in mind is the needs of the community, and find ways to continue to engage within the community especially through virtual programs. Museums work on figuring out how to implement Center for Disease Control and Prevention (CDC) regulations to keep its visitors and community members safe as we are still trying to flatten the curb in the United States. Many professional development programs I have participated in were focused on what should be done when considering re-opening the museum.

Plenty of resources have been released through the American Association for State and Local History on re-opening museums and historic sites. Last month I attended the webinar AASLH Conversations: Planning for Reopening in which speakers Martha Akins (Deputy Director for Facilities at Vizcaya Museum and Gardens in Miami, Florida) and Trina Nelson Thomas (Director, Stark Art & History Venues for the Nelda C. and H.J. Lutcher Stark Foundation in Orange, Texas) shared lessons learned during the reopening of their own sites after major natural disasters. By sharing these lessons, they believed that it could hopefully uncover solutions organizations can bring to the cautious reopening on the other side of the pandemic. I also attended AASLH Conversations: You Are Not Alone: Reopening Small to Mid-Sized Institutions which was similar to the previous one except it was focused more on small to mid-sized arts, culture, and history organizations contemplating questions about the eventual re-opening to the public. Then the next webinar I attended was AASLH Conversations: Guidelines and Procedures for Reopening Your Historic Site in which the speakers discussed questions that many historic sites have been considering when re-opening: Where do you turn for Federal and State laws and regulations? What do you need to do to protect your visitors, volunteers, and staff? Will you phase your opening, limit visitation etc.? All of the previously listed webinars pointed out that these are conversations that are ongoing since we are facing unprecedented times and are using what we do know to figure out the best course of action.

The American Alliance of Museums also released resources that would help museums figure out their plans for re-opening. An example of a resource they shared was the Considerations for Museum Reopenings document that encourages museums to create flexible plans that are regularly reviewed based on updated information on the coronavirus. Both AASLH and AAM release resources to make sure that museum professionals take every consideration into account when considering re-opening their organizations. Some museums have made announcements to re-open their doors over the summer months.

The New York Historical Society announced on Twitter that they plan to re-open in stages beginning on August 14th with a free special exhibit located outside “Hope Wanted: New York City Under Quarantine,” which documents the experiences of New Yorkers during the height of the pandemic. Access to the outside exhibit, according to a post from Gothamist, will be limited and face coverings will be required for entry, with social distancing enforced through timed-entry tickets and on-site safety measures. Also, the Met is planning to reopen on August 29th with new social distancing guidelines in place that will be revealed as it gets closer to the reopen date. In the Gothamist post, the writer stated that The Met plans to re-open with shorter hours and fewer days per week, and decided that all tours, talks, concerts, and events will be canceled through the rest of 2020.

One example of museums that have re-opened to the public was the Buffalo Bill Center of the West which is a massive AAM-accredited facility located in rural Wyoming in Cody, the Yellowstone National Park gateway community. As of May 7th, the Buffalo Bill Center of the West was officially reopened to its visitors. In pre-COVID times, there is usually an increase of visitors during the three months of summer season; approximately 80 percent of the 170,000 annual guests that typically visit the site. Peter Seibert, the Executive Director and CEO of the Buffalo Bill Center of the West, wrote about the experience of re-opening the doors to the public on the American Alliance of Museums website in the post “Diary of a Museum Reopening”.

Seibert shared the timeline of closing its doors, deliberating on how to engage with its audience during this time, and ultimately making the decision to re-open their doors within the post. He shared the framework they worked with to help with their survival which were: focus on donors using bi-weekly emails to boards as well as advisors and phone calls to the rest,  focus on the virtual presence, get ready to reopen with what they were able to take care of now and what needs to be done overtime due to limited resources, and start the process of figuring out what to financially cut. According to Seibert’s post, he shared what he learned through the whole process:

For us, being back open to the public is central to our mission and existence. We don’t have the luxury of staying closed for protracted periods. Right now, our draft budget (July 1–June 30) has scenarios that all include lots of fundraising, and a few that contain staff reductions. I fear the latter more than anything. Having seen the effects of wanton cuts in a prior job, I know the destructive force of death by a thousand cuts. Being back open, I can at least fight to keep us intact.

Seibert’s conclusion illustrates a point that other museums are facing during this crisis: Museums are facing tough choices to figure out ways to survive past the pandemic.

Ultimately, it is up to each individual museum, historic site, and historical society to decide on when to re-open their physical spaces. They need to figure out what makes sense to them financially and how to serve the community’s needs where coronavirus cases vary in each state. It is important to communicate with other museums, pay attention to what actions they take, and see what fits best with their institutions.

If you are a museum professional, what are your thoughts on re-opening the museums? If you have previously visited museums before the lockdown, what would make you feel safe about returning to museums?

Links:

https://www.aam-us.org/2020/06/22/diary-of-a-museum-reopening/

https://learn.aaslh.org/covid19response

https://www.aam-us.org/programs/about-museums/preparing-to-reopen/

https://www.pem.org/blog/holding-down-the-fort?fbclid=IwAR0XM8rZ7B26-9MBj_m08fpL68EBgs_i-Kyn7Oyng-20Vn7jtr9Yfdxdw9I

http://midatlanticmuseums.org/resources/?mc_cid=929ec60e67&mc_eid=c18efcdabc

https://gothamist.com/arts-entertainment/met-new-york-historical-society-are-both-planning-reopen-august

Reaction: Museum Values in Times of Crises

June 18, 2020

While we have been facing a pandemic, this month has seen an increase of peaceful protests in response to the murders of people in the Black community including but not limited to George Floyd and Breonna Taylor. In the United States, there has been continuous racist thoughts and actions that should not have been excused for the past hundreds of years. The recent peaceful protests show that we are no longer tolerating the social injustice and are urging for real change. Joan Baldwin’s post on Leadership Matters, called “The Chickens Come Home to Roost: Museum Values in Times of Crises”, addressed what the museums’ roles should be in all of this. Museums have been working towards becoming more visitor and community focused for years, and it is important for museums to actually show their leaders and staff being involved within the community.

If we do not get involved in the community and listen to what the members of the community need, then we cannot claim we are having any influence or involvement in our communities. One of the statements Baldwin has pointed out in her post captured my attention:

A mission statement tells the public what you do; a vision statement spells out who you want to be, but a values statement tells your staff, your trustees, your volunteers and your community how your organization behaves. And it affirms the behavior your organization expects at your site.

All museums should have a values statement that will not only help job seekers determine if they want to work at the museum but it will show all diverse members in the community, especially the Black community, what to expect in the museum’s conduct and what standards they should set when visiting the museum. We do not have an excuse to not release a values statement. To follow the values statement, we need to practice what we state in the museum values.

In other words, we should take action to show we care about the community, especially show that we understand that black lives matter. Baldwin also pointed out a few things on museums having a values statement:

Is a values statement a panacea in connecting a white, privileged museum or heritage organization to its wider community? No. Would it help? Maybe. Crafting a values statement asks your organization to focus not only on mission, but on engagement. Maybe mission statements aren’t enough any more? Perhaps museums need to be good citizens as well as good stewards.

A values statement alone is not the solution, but it should be used as a tool to guide engagement with visitors and the community. I will also reiterate the point I made in my blog post “Diversity and Inclusion in Museums During COVID-19 and Beyond”:  

It is also important to note that we do not have all of the answers and that not one answer fits all museums. There are going to be steps that may not be helpful depending on the size of the institutions but figuring out how to continue to incorporate diversity and inclusion should always be the goal when museums make connections within the community.

Museums should focus on maintaining communication within the community to incorporate diversity and inclusion. It is important for museums to not only be a part of the community but be good citizens within their communities. Directors and board members should also recognize the importance of engagement in the community not just within the museum walls. Baldwin also listed questions in her post that I believe should be addressed within conversations between museum leaders and staff members:  

If your organization sees itself as apolitical, what does that look like in action, and most importantly, what does it look like for someone in your community? Does being neutral mean in times of community crisis a museum or heritage organization’s role is essentially unchanged? Or is there a civic role for your museum? And if yes, what might that look like? If your organization already has an active community role, can it be enhanced? And how can museums gently and explicitly let visitors know their sites are places hallmarked by kindness?

By having these conversations and answering the questions previously listed, museum directors, board members, museum educators, curators, volunteers, and more staff members will have a better understanding of what they represent as members of the community. We should also keep the conversation going within and outside our museums not just have one discussion so the museums could evolve with the community and continue to learn from the community.

I myself will continue to open up to listen, strengthen my empathy and compassion, and make sure my actions reflect what I have learned to help others understand that Black Lives Matter.

Links:

https://leadershipmatters1213.wordpress.com/2020/06/08/the-chickens-come-home-to-roost-museum-values-in-times-of-crises/

Diversity and Inclusion in Museums During COVID-19 and Beyond

Diversity, Equity, Accessibility, Inclusion page from Blogs by Topic

The Future of Museums After COVID-19: Creating Plans for Re-opening

May 7, 2020

While we do not know for certain when the pandemic will pass, museums are preparing to figure out their plans once they decide to re-open their doors. Recent professional development programs that are now being released about how museums can re-open and what they need to consider when they decide to open. The American Association for State and Local History (AASLH), for instance, has released its first AASLH Conversations series on planning on re-opening called Planning for Reopening. More resources became available for museum professionals to utilize in their own museums such as information from the American Alliance of Museums, Colleen Dilenschneider, Cuseum, and blogs. One of the most important takeaways from these sources is while we do not have all of the answers from this unprecedented event examining what your current state is of your staff, board, volunteers, museum, and community is  significant when considering re-opening the doors.

I recently attended the AASLH Conversations: Planning for Reopening webinar that was moderated by Lauren O’Brien (the AASLH Emerging History Professional Committee Member) and was made possible in part by the National Endowment for the Humanities: Exploring the human endeavor. The speakers during the webinar were Martha Dixon Akins who is the Deputy Director of the Vizcaya Museum and Gardens, and Trina Nelson Thomas who is the Director of Stark Art & History Venues (the Nelda C. and H.J. Lutcher Stark Foundation). Some of the questions that were answered during the conversation were: Does opening up ASAP send the wrong message? How are you maintaining relationships especially with volunteers? What can we do to make the best of this situation? Also, they pointed out that there are things to consider when thinking about re-opening including

  1. Make sure to have enough supplies to keep things clean and for safety
  2. Planning and logistics
  3. Communication between staff, board, community
  4. Collaborations: involve all members of your team of your team

The next re-opening webinar in the series is called “You are Not Alone: Reopening Small to Mid-Sized Institutions” will take place on Friday, May 15th, and it will cover what should small to mid-sized cultural institutions consider to assure patrons your team is doing all it can to make it safe to return to your place of business.

Another webinar that recently took place was called Preparing to Reopen – Strategy, Planning & Process on the Road to Reopening Museums held by Cuseum. Brendan Ciecko (CEO and Founder at Cuseum), Mark Sabb (Senior Director of Innovation, Marketing & Engagement at the Museum of African Diaspora), Holly Shen (Deputy Director at the San Jose Museum of Art),  and Ellen Busch (Director of Historic Sites Operations at the Texas Historical Commission) had a discussion through the strategy, operations, process, and planning involved in reopening  museum successfully. Also, the speakers explored strategic planning, design thinking, and innovative approaches to welcoming audiences back. In addition to the webinar, Cuseum released a blog post that included tips and strategies for reopening museums after the COVID-19 closures. The tips and strategies they released were:

  1. Work with all levels of government to facilitate a smooth transition
  2. Take measures to ensure the safety of your staff and visitors
  3. Implement a phased or gradual transition, and develop contingency plans
  4. Continue to offer digital experiences
  5. Keep a clear line of communication open with your staff and members

I especially agree with making sure that museums continue to offer digital experiences because while museums are making plans to reopen it will be less likely that they will open at pre-COVID-19 conditions. Therefore, by providing digital experiences we continue to provide options for those who are not able to visit in person due to building capacity limitations or being most vulnerable for getting the coronavirus.

The American Alliance of Museums (AAM) not only update their COVID-19 resources page on a regular basis, like AASLH, but they also released blog posts such as one from Scott Stulen (the CEO and President of Philbrook Museum of Art) and Elizabeth Merritt (Vice President, Strategic Foresight & Founding Director, Center for the Future of Museums at AAM). Stulen wrote a post called “The museum we closed will not be the museum we reopen” in which he illustrated examples of what measures the Philbrook Museum are taking when considering re-opening. For instance, he pointed out that he and his staff worked together to plan their next steps using initiatives they developed:

Together we created a framework for response under the #PhiltheGaps umbrella. This includes four key initiatives:

  1. Contributing 10 percent of all membership dollars to the Tulsa Area COVID-19 Response Fund organized by the Tulsa Area United Way and Tulsa Community Foundation.
  2. Seeding a large “Victory Garden” whose produce we’ll donate in partnership with area food banks.
  3. Launching an emergency response online marketplace to help local artists sell their work and keep 100 percent of the proceeds.
  4. Producing a content surge that includes artist interviews, podcasts, live performances, and more on our social media pages.

The initiatives they developed focused on interacting with and assisting their community to help everyone who has been affected by COVID-19. Merritt released a blog post called How to Get Ready to Open the Doors in which she shared some thoughts on how museums may prepare their staff and exhibits for reopening.

Merritt addressed specific information she and her colleagues shared within the COVID-19 resource webpage. She focused on three important things museums need to address and keep in mind: reopening starts with a museum’s own people: staff and volunteers, when the doors open, what’s inside?, and how long will it take to queue up these changes? The first thing she shared in the post was why we should start focusing on staff and volunteers in the re-opening plans. According to the post, she stated

Museums will have to adjust their staffing to suit current circumstances. Some museums have supported their staff through closures, but those that have furloughed or laid off staff members will have to rehire before they can open their doors. Regardless, not all staff may be able to return to work right away, as they may be coping with lack of childcare, health issues, or concerns about their own vulnerability or that of family members. Commuting may be complicated by the challenges of finding safe, reliable public transportation. Volunteers—who typically outnumber museums’ paid staff—are often older individuals, and therefore at higher risk for severe cases of COVID-19. Many may decide (or you may decide for them) that it is prudent to delay their return, and paid staff may need to cover some of the work they usually do.

We will not be able to consider opening our doors without figuring out how we will get staff and volunteers to keep the museum running on the new restrictions and regulations for a cleaner and safer environment. I also came across blog posts from other professionals in and out of the museum field that are relevant to re-opening considerations.

On Medium, there is a blog post written by Jon Voss who is the Senior Strategist and Director of US Operations at ShiftDesign.org called Redesigning Libraries, Archives & Museums Post-COVID-19. Shift Design Inc is a 501c3 non-profit corporation that is also a registered charity in England and Wales as Shift; according to their website: We take a collective approach to tackling society’s social problems. We use design thinking to help social organisations maximise their impact. Voss shared information in the blog post that was based on the work Shift over the past decade in community memory and cultural heritage. The five ideas he shared were:

  1. Prioritize investment in small organizations embedded in local communities
  2. Adapt digital to the needs and culture of specific communities
  3. Create smaller, more authentic opportunities for connection
  4. Engage with equity and access in mind
  5. Leverage assets to combine cultural memory centers with community needs like affordable housing

Voss’ blog post is another example of reinforcing the idea that we should make sure to continue to connect with our communities and help our communities keep running. A couple of other examples of posts that focused on communities is Colleen Dilenschneider’s Intent to Visit by Household Income: What it Means For Reopening and Meeting Visitor Needs: What Will Make People Feel Safe by Age & Income (DATA). Both of these posts focus on what it will take for visitors want and need from museums in order to feel safe to visit in the aftermath of the coronavirus.

There are numerous resources that have not been elaborated on in this post, but I have included the ones I have come across in the list below. We should continue this conversation among our staff and colleagues to figure out what we could implement in our own institutions.

Resource List:

“The museum we closed will not be the museum we reopen”

Reopening the Museum by Front of House in Museums

Redesigning Libraries, Archives & Museums Post-COVID-19

How to Get Ready to Open the Doors

Intent to Visit by Household Income: What it Means For Reopening

Meeting Visitor Needs: What Will Make People Feel Safe by Age & Income (DATA)

Tips & Strategies for Reopening Museums after COVID-19 Closures

Preparing to Reopen Overview

Membership Mondays – Planning for Reopening after Coronavirus

Preparing to reopen

 

Diversity and Inclusion in Museums During COVID-19 and Beyond

April 30, 2020

Some of the considerations museum professionals are discussing is diversity and inclusion, and how we keep progression moving forward during and after the pandemic. I participated in an American Association for State and Local History (AASLH) webinar discussing diversity and inclusion. The webinar was AASLH Conversations: Inclusivity During COVID-19, and Beyond that was presented by speakers Marian Carpenter, Omar Eaton-Martinez, and Richard Josey. Carpenter, Eaton-Martinez, and Josey are members of the Diversity & Inclusion Committee, and they led a discussion about approaches to ensure that inclusion continues to remain a business imperative. I decided to participate because even though this is a topic that I have discussed and participated in professional development on this topic previously I believe all museum professionals including myself should be open to learning more about how to be inclusive in the museum field. Also, I decided to participate in this webinar because I believe it is important for the museum field as a whole to continue to engage more with the community by getting to know who the community is and having more diverse people involved in the museum.

To make clear for this blog post, diversity is the acknowledgement that every human being is unique while inclusion is the identified, accepted, and chosen behaviors we exhibit every time we encounter another human being. It is also important to note that we do not have all of the answers and that not one answer fits all museums. There are going to be steps that may not be helpful depending on the size of the institutions but figuring out how to continue to incorporate diversity and inclusion should always be the goal when museums make connections within the community. Museum staff should have the discussion about whose voices are missing from their institutions and how we can do better to have a diverse and inclusive community within the museum. This webinar provided questions to start the conversation on diversity and inclusion among museum staff.

The important questions that were discussed in the webinar and were asked to ask our colleagues in the museums we work with are:

  1. Why do you want to initiate or activate a diversity and inclusion lens?
  2. Are your spaces encouraging staff to be brave and representative of the diversity of your community?
  3. Are leaders and staff modeling the behaviors of an inclusive organization?
  4. What strategies, frameworks, and tools are in place to be intentional about improving inclusivity?

Museum professionals should remember that there is always room to grow, and that any diversity and inclusion plan has to be seen as a living document. If we think the plan is officially completed, then we close ourselves from They pointed out that it is also important to touch base with other organizations that are reaching out to similar audiences, and have the discussion to reach out to people especially to those with limited technology access; one example of reaching out to those with limited technology access is using the radio station to get information about the museum to a wider audience.

We are going through tough times right now, and now more than ever museum professionals should make sure we connect with one another to help our communities. If we are not paying attention to who is in our community, then we are not doing our jobs effectively. Therefore, we should not forget to address how we need to proceed with making our museums more diverse and inclusive.

To learn more about the AASLH Conversations series, including find a recording of this webinar, visit the link: https://learn.aaslh.org/covid19response

Below are links to relevant blog posts I previously wrote on diversity and inclusion:

Equity and Inclusion in Museums

EdComVersation: Developing a Strategy for Inclusion and Diversity

Why the Conversation about Gender and Museums Matter?

Museums Prove that Education is for Everyone

Gender Equity in Museums: An Important Issue that Should Be Addressed

EdComversations and Journal of Museum Education: Race, Dialogue, and Inclusion

Moving Towards an Equitable Museum Workforce: Reaction to Salary Doc

Preserving COVID-19 History: An Important Museum-Community Partnership

April 23, 2020

We are already seeing how we are affected by this pandemic, and museums as well as historical societies are reaching out to the community to contribute photos, videos, stories, et cetera about their experience in quarantine. While it is not appropriate for museums to collect equipment that are needed now to help those with the virus, all of us are wondering what the future will be like once the pandemic is over and should understand that one day this will become a part of our global historical narrative. Museum professionals and historians especially know that the more we preserve from this time the more people in the future will understand the how and why the pandemic occurred. Historians researched and museum professionals developed exhibits on the epidemic that occurred in 1918 (also known as the Spanish flu) to help readers and visitors comprehend the impact it had on the world. This will most likely happen to help future generations understand the impact of the coronavirus and learn the lessons we are learning now to help move modern medicine forward. In the meantime, we will figure out how we will get through the pandemic, and how to express our emotions with and support one another.

Our healing as a community, state, country, and as a global community could begin by learning from what we experienced, talking with one another, and preserving our memories for future generations to learn about these experiences. One of the ways we can figure out how people in the world are affected by being in quarantine, limiting physical contact with others, and traveling for only essentials is to develop the relationship between museums and the community further so we would be able to preserve these memories.

It is hard to think about this pandemic in the historical context perspective while we all are still emotionally, mentally, and physically involved. The important thing in maintaining a museum-community partnership is to learn what the community needs during this time, and to provide resources and activities to help individuals cope with changes in our society caused by the pandemic. When we keep communication open between our community and our institutions, virtual visitors are able to continue to trust museums to be the safe space to express concerns they have on current events. The more visitors trust museums to help them through the tough times, the more likely they are to share with museums and historical societies that decided to preserve community memories of their pandemic experiences.

We are seeing historical societies contacting their communities to encourage them to share what they are doing in their quarantines. The Connecticut Historical Society, located in Hartford, Connecticut, released a message through their member contact lists and social media outlets asking them to reach out to their staff with photos to preserve this part of Connecticut history. Another example is the Rhode Island Historical Society which shared its call for stories on social media. On their Twitter page, the Rhode Island Historical Society stated

Help make history by contributing to the new online Rhode Island COVID-19 Archive. This is a collaboration of RIHS and Providence Public Library. Stay safe! As the song goes, Rhode Island is Famous for You.

http://ricovidarchive.org

1:40 PM · Apr 16, 2020

RIHS reach out to virtual visitors with a survey to make sure they produce content the audience would benefit from. Also, they created a website that offers a space to contribute to the online collections and to browse through the collections individuals already contributed. There is also a section on the website that provided individuals with a guide to personal archiving, and it gives advice for individuals on how to back up as well as share their records.

The next example is the Three Village Historical Society in East Setauket, New York. In a Facebook post, they asked

Please consider sharing your thoughts and experiences, for the archives, as we learn how to get through each day in our new normal. Most importantly, stay paused and stay healthy.

April 17 at 10:48 AM

The post also stated that community members in the Three Village district should send an email to submit their story, video, or image. In addition to sharing on social media, they released a blog post describing the importance of preserving this history to remember the anniversary of the town’s founding 365 years ago. According to the Town of Brookhaven Historian Barbara Russell,

This worldwide pandemic becomes part of our local history as it affects our residents as well as those across the globe. Historians in New York State have been asked to record this event in their local municipalities, so I ask you all in the days, weeks and months ahead to share your experiences with me. You can write, video, create visual art, even clip your local newspaper articles. Let your neighbors and family and friends know they are welcome to contribute. Let us turn our town’s anniversary into an opportunity to record an unprecedented moment of time for future generations to know and understand.

Russell stressed the importance of community through these difficult and unprecedented times, and to encourage the community to become involved in preserving their history.

Do you know a museum or a historical society that is asking about preserving pandemic experiences? Let me know in the comments.

As always, stay safe out there and be good to one another.

Links to Resources and Additional Examples:

https://www.publishersweekly.com/pw/by-topic/industry-news/libraries/article/83093-public-libraries-after-the-pandemic.html

https://www.smithsonianmag.com/history/journal-plague-year-180965222/

https://aaslh.org/museums-and-victory-gardens/

http://ricovidarchive.org

https://www.tvhs.org/blog

www.chs.org

www.rihs.org

What Kind of Learning Are We Doing? The State of our Education during the Pandemic

April 16, 2020

After last week’s American Association for State and Local History’s Conversation series on Empathetic Audience Engagement During a Crisis which focused on how museums should be addressing the needs of and helping the members in the community, I decided to take a look at what is happening with education outside of the museum field. I wanted to see what education experts are discussing and sharing with the public on addressing learning during this pandemic, and to see what else museums are doing as well as what museums could do for our communities. The following is some information I have been gathering on the current state of our education system.

Our educational system was especially affected by the pandemic when the school buildings closed for the rest of the school year, and left students, parents, and teachers with the task of attempting to continue education from their homes. Museum professionals do what they can to reach out to the community with resources on coping with the stress, anxiety, and many emotions we are feeling while living in a pandemic; they also provide education programs for varying audiences including students, teachers, and families. We have seen varying types of museum programs and activities released on their websites and social media platforms. We are also seeing reactions to and a lot of discussion about the current state of our education system.

The Atlanta Journal-Constitution released an opinion piece earlier this month that was guest written by two University of Georgia professors in the Department of Educational Theory and Practice, Stephanie Jones and Hilary Hughes. Hughes and Jones discussed in Opinion: This is not home schooling, distance learning or online schooling on how learning has changed during this pandemic and that it is different from the learning mediums we are used to under normal circumstances. They made these points in their piece:

So, let’s call this what it is: Covid-19 Schooling; or better yet, Teaching and Learning in Covid-19. What we’re doing today is teaching and learning to be in Covid-19.

This is not business as usual and it is unethical to act as if it could be. No one can (or should) expect the Covid-19 schooling happening at home to be anything close to usual, and perhaps this moment is providing all of us a chance to do something different: learn to be.

We continue to figure out each day how to proceed teaching and learning while we are facing this pandemic. It is most likely hard at first to figure out a new routine for education especially for parents and guardians who are suddenly have to deal with finding ways to educate their children; for students who have to adjust to not being able to interact with their peers and teachers as they are used to; and for educators who have to figure out quickly how to transition their lessons into an online format.

Hughes and Jones’ article was included in a reading list from a recorded podcast on WBUR-FM (Boston’s NPR News Station)’s website. They were also guests on the podcast with Luvelle Brown (superintendent of the Ithaca City School District in New York) and Henry Bucher (7th Grader at Deerpark Middle School in Austin, Texas) whose school district moved asynchronous learning via Google Classroom. All of the guest speakers on the podcast episode called COVID-19 Learning: How Parents, Teachers And Professors Are Adapting Their Approach To Education shared their insights on what is happening with education during the crisis and how they are coping with the transitions. They also stressed that what is important right now for education is for students to learn how to be, and this is an opportunity to take a moment to learn how to live in this new reality. The reading list also includes advice from a homeschool teacher and an article from the Washington Post about education leaders conclusions on the effect the crisis has on children’s learning.

The NWEA, a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency as well as providing insights to help tailor instruction, released possible outcomes of the coronavirus closures in article on their site (their information can be found in the resources list below). They pointed out some cautions while sharing the projections:

While the COVID-19 school closures have some characteristics in common with a summer break, many school systems and families across the country are implementing various online curriculum, instruction, and progress monitoring resources to offset the disruption. However, trauma, joblessness, and an increase in the number of families facing food insecurity, homelessness, domestic violence, and even the illness or death of a loved one could make academic projections even bleaker for our most vulnerable populations.

We need to remember that the families and educators are going through a lot in their personal lives while trying to figure out how to keep education going during this pandemic, and find a way to support them not just by promoting educational opportunities. The authors of the article continued by sharing what must be done to start supporting educators and families during this time:

Policymakers and the education community should further their work to provide support, especially in math, to students while school is disrupted.

Educators will need data now more than ever to guide curriculum and instruction to support students.

Researchers, policymakers, and schools should work together to understand potential policies and practices for recovery.

In the meantime, we should connect with our communities more than we previously have in the museum field to learn what they need from us.

There are a number of places that are contributing to provide assistance to help parents, guardians, students, and educators through this unpredictable time. For example, the Smithsonian Asian Pacific American Center shared an online Care Package which is a collection of creative offerings by artists, writers, and scholars who they have collaborated with in recent years. The care package includes varying approaches to addressing uncertainty, anxiety, and grief through vision, reflection, and healing. Also, Google provided a hub of information and tools for teachers to help them during the crisis to help make teaching online easier.

As museum professionals, we should remember to take care of the human needs of our audiences as well as provide virtual education resources. Stay safe out there, and remember to be good to one another.

Links:

Opinion: This is not home schooling, distance learning or online schooling: https://www.ajc.com/blog/get-schooled/opinion-this-not-home-schooling-distance-learning-online-schooling/b9rNnK77eyVLhsRMhaqZwL/

AASLH Conversations: Empathetic Audience Engagement During a Crisis: https://learn.aaslh.org/products/recorded-webinar-aaslh-conversations-empathetic-audience-engagement-during-a-crisis

COVID-19 Learning: How Parents, Teachers And Professors Are Adapting Their Approach To Education: https://www.wbur.org/onpoint/2020/04/15/covid-19-learning

Smithsonian Asian Pacific American Center’s Care Package: https://smithsonianapa.org/care/

Google’s Teach from Home: https://teachfromhome.google/intl/en/